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Inbound Claims Agent - Call Center

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Customer Service & Sales Support
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014276 Requisition #
Thanks for your interest in the Inbound Claims Agent - Call Center position. Unfortunately this position has been closed but you can search our 26 open jobs by clicking here.

What do you need to be an Inbound Claims Agent at Yellow Pages?
Qualifications:
-  High school diploma
-  Bilingual
-  Between 2-3 years of experience in customer service in a call center
- Claim experience is an asset


Nice to have:
- Must be customer focused and able to work well in a fast paced dynamic environment.
- Be able to manage stress levels appropriate in order to handle high work volumes and difficult customer situations. 
- Ability to be a quick learner and handle multiple systems, standards, products and policies efficiently. 
- Be a strong team player, and demonstrate a professional and enthusiastic attitude. 
- Possess strong organizational skills and be open to change management. 
- Must be able to multi task
- Possess strong communication skills both verbal and written. 
- Ability to access a situation and take the appropriate action in a timely fashion.

 

You are ready to join the Yellow Pages adventure as an inbound claims agent? Send us your resume right now!


About Yellow Pages
We’ve been in the game since 1908 and we continue to transform to offer our 229 000 clients the best possible products and services. We foster business relationships between Canadian small-to-medium businesses and their prospective customers. We do this by providing tailored, locally-relevant digital media and marketing solutions designed with both in mind. Over 73% of our revenue is generated by digital solutions.

 

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